Karthik Bodducherla Director, Applications Development, IQVIA
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Employment

Professional experience (from Profile Summary).

Experience

Employment history

  1. IQVIA — Mesa, AZ, USA

    • Director, Applications Development (05/2023 – Present)
    • Lead end-to-end quality engineering, automation, and applications development for Salesforce-based Orchestrated Customer Engagement (OCE) platforms used globally.
    • Own strategy for test automation, validated DevOps, and release governance across Salesforce, web, and iOS layers, enabling reliable monthly and major releases.
    • Drive GxP-aligned SDLC practices embedding SOC2, HIPAA, and 21 CFR Part 11 controls into engineering workflows.
    • Build and mentor a global Quality Engineering Center of Excellence, standardizing frameworks, tools, and KPIs (defect leakage, cycle time, automation ROI).

  2. IQVIA — Mesa, AZ, USA

    • Associate Director, Software Test (07/2021 – 04/2023)
    • Directed distributed QA organizations spanning manual, automation, and performance testing for OCE-Personal, Engage, and Digital.
    • Defined multi-year quality roadmaps and expanded UI, API, and mobile automation integrated into GitLab CI/CD pipelines.
    • Strengthened traceability and validation documentation for regulated customers and improved release readiness metrics.

  3. IQVIA — Mesa, AZ, USA

    • Manager, Software Test (08/2017 – 06/2021)
    • Managed QA delivery for complex CRM and omnichannel solutions across products and geographies.
    • Built and evolved Selenium, Appium, and TestNG-based automation frameworks to reduce regression effort and cycle time.
    • Led test planning, execution, and defect triage for major customer implementations and upgrades.

  4. QuintilesIMS Asia Pacific — Bengaluru, India

    • Lead Engineer (04/2017 – 07/2017)
    • QA and automation lead for regional CRM and analytics projects; guided engineers on test design, automation standards, and defect management.

  5. IMS Health — Bengaluru, India

    • Senior QA Engineer (07/2015 – 04/2017)
    • Owned functional, regression, and integration testing for life-sciences CRM and field-force solutions; implemented early automation for high-risk modules.

  6. IMS Health — Bengaluru, India

    • QA Engineer (05/2013 – 06/2015)
    • Performed end-to-end testing for enterprise CRM and reporting systems, supporting system and UAT cycles for multiple customer implementations.

  7. 360 Vantage (an IMS Health company) — India

    • QA Engineer (03/2012 – 05/2013)
    • Tested Salesforce-based multi-channel CRM and CLM solutions, including iPad/mobile workflows used by pharmaceutical field teams.

  8. SEO Software Solutions — India

    • Software Test Engineer (10/2009 – 03/2012)
    • Delivered manual and automation testing for enterprise web applications; strengthened test coverage and defect quality.

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