Karthik Bodducherla
Open menu

Research

Applied research and practitioner writing on CRM privacy, security, compliance engineering, and delivery governance. Indexed on ORCID and Google Scholar.

Indexed on ORCID (0009-0007-8930-9854) Google Scholar.

Peer-reviewed

Journal Papers

Building Trustworthy CRM Analytics through Data Quality and Privacy by Design

International Journal of Computer Applications (IJCA) · ISSN 0975-8887 · DOI 10.5120/ijca2025926117 · Published December 2025 · Primary Author

Introduces a design-time framework for embedding data quality and privacy controls into CRM analytics pipelines for regulated life sciences environments. Proposes governance patterns that enable trustworthy, audit-ready analytics without compromising data utility.

Peer-reviewed · IEEE & international conferences

Conference Papers

A Policy-Driven Geo-Adaptive Framework for Data Privacy Residency and Cross-Border Controls in CRM Platforms

IEEE ICCA 2025 (7th Edition, Arab Open University, Bahrain) · Primary Author · DOI 10.1109/ICCA66035.2025.11430779

Introduces a novel policy engine enabling dynamic, jurisdiction-aware data routing for multinational CRM deployments — addressing the conflict between global data residency regulations (GDPR, HIPAA, local privacy laws) and cross-border CRM operations in life sciences. IEEE-indexed.

Building HIPAA-Compliant Offline Edge CRM Workflows with Secure ePHI Management and Resilient Synchronization

IEEE SoutheastCon 2026, Huntsville, Alabama · Single Author · Paper Approved

Presents a framework for maintaining HIPAA compliance and ePHI integrity in disconnected field environments, with resilient synchronization patterns for pharmaceutical and healthcare field force teams using mobile CRM.

AI-Enabled Zero-Trust Security for Omnichannel CRM Platforms

6th International Conference on Image Processing and Capsule Networks (ICIPCN 2026), Kathmandu University, Nepal · Co-Author

Proposes embedding continuous identity verification, behavioural threat modelling, and least-privilege access controls directly into AI-driven omnichannel CRM workflows — enabling zero-trust security without disrupting commercial team productivity.

Enhancing CRM Strategies in Life Sciences with AI and Machine Learning Technologies

CTCNet 2025 · Co-Author

Examines how AI and machine learning can be applied to life sciences CRM strategy to improve HCP engagement outcomes, personalisation, and commercial effectiveness.

Research pipeline

Works in Progress

Observability-to-Compliance: Converting CRM Platform Telemetry into Audit Evidence for Multi-Tenant Clinical SaaS (in progress)

Published articles

Practitioner Writing

  1. A QA Leader's Playbook for Testing AI Features in Enterprise Apps

    DEV Community (dev.to)

    Read article →

  2. How We Ship Regulated SaaS Monthly Without Burning Out QA

    DEV Community (dev.to)

    Read article →

  3. Five Things Every Business Needs To Know About Storing and Protecting Their Customers' Information

    Authority Magazine · Medium

    Read article →

Peer review · 26+ conferences · 1 journal

Technical Program Committees & Peer Review

AISDS 2025 — Artificial Intelligence and Smart Data Science (TPC Member)ICoIAS 2025 — 7th International Conference on Intelligent Autonomous SystemsIIPEM 2025 — Intelligent and Innovative Practices in Engineering & ManagementDSIS 2025 — International Conference on Data Science and Intelligent SystemsSGCNSP — 5th International Conference on 6G Communications, Networking and Signal ProcessingICICSET — International Conference on Innovation in Computing, Science, Engineering and TechnologyICCA 2025 — International Conference on Computer and ApplicationsICCIDS 2026 — 9th International Conference on Computational Intelligence in Data ScienceIEEE SYSCON 2026 — 20th Annual IEEE International Systems ConferenceIMED 2026 — Innovations in Machine, Engineering and Digital ConferenceAMLDS 2026 — International Conference on Advanced Machine Learning and Data ScienceICBDA 2026 — 11th International Conference on Big Data AnalyticsIATMSI 2026 — IEEE International Conference on Interdisciplinary Approaches in Technology and ManagementISDIA 2026 — 10th International Conference on Information System Design and Intelligent ApplicationsQCETCS 2026 — International Conference on Quantum Computing, Emerging Technologies and Cyber SecurityICIPTM 2026 — 5th International Conference on Innovative Practices in Technology and ManagementICCMB 2026 — 9th International Conference on Computers in Management and Business[object Object]ISSATK 2026 — International Symposium of Systems, Advanced Technologies and KnowledgeICAD 2026 — IEEE International Conference on AI and Data Analytics2AI 2026 — 2026 International Conference on Applied Artificial Intelligence (TPC Member)CE2CT 2026 — Advances in Computer Science, Electrical, Electronics and Communications TechnologiesSOFTPA @ CSITA 2026CSML @ AISCA 2026Loxbridge3i CommitteesCML 2026 (SCRS) — Soft Computing Research SocietyJournal Review — Big Data Research (ScienceDirect / Elsevier)

Profiles

Academic profiles

Citations & H-index

Google Scholar

Full publication list and citation metrics.